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Truth hurts, but transparency rules
Suppliers should readily share information with retail travel professionals when problems crop up.
Fogo Island travels sixth sense
What do you get when you combine purpose, radical transparency, empathy and business? A $1,500-a-night hotel (sans spa).
The pirate vs. the pragmatist
Problem solvers: One speaker urged us to be pirates. Another founded a recycling enterprise.
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Mexico
Bahia Principe bans plastic cups and straws
The hotel chain will substitute disposable plastic cups with reusable cups and plastic straws with biodegradable ones.
Grand Velas Riviera Maya offers 'skip-gen' experiences
The experiences, one to Chichen Itza and the other to Uxmal and Merida, include transportation in private plane from the...
Viceroy Los Cabos reopens
Updates include a refreshed lobby, the addition of a beach pool and bar, expanded spa and a redesigned fitness center.
AIC Hotel Group provides property updates
One particular point of pride for AIC, which leads sales and marketing efforts for properties under the Hard Rock, Eden Roc and...
Merger marks end of Mark Travel's long pact with Lomas
Starting on June 13, all transfers and services in Cancun will be handled by Apple Leisure Group's Amstar. Agents will receive...
Mexico determined to fight crime and faulty perceptions
During a Travel Weekly webinar, tourism minister Enrique de la Madrid said Mexico plans to produce a crime statistics index to...
Dispatch, Cancun: The T word
The word "tourist" will probably never shake its negative connotations.
Questions for Mexico's tourism minister
If you had the chance, what would you ask Mexico's secretary of tourism? Well, you'll have your chance this Tuesday.
United to end some Mexico routes
The airline will cease flying to Huatulco, Mazatlan and Villahermosa this summer.
Seclusion with style at Puerto Vallarta's Rivera del Rio
There are still surprises left to be found in Puerto Vallarta. Case in point: Rivera del Rio, a quirky boutique hotel inside an...
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