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Truth hurts, but transparency rules
Suppliers should readily share information with retail travel professionals when problems crop up.
Fogo Island travels sixth sense
What do you get when you combine purpose, radical transparency, empathy and business? A $1,500-a-night hotel (sans spa).
The pirate vs. the pragmatist
Problem solvers: One speaker urged us to be pirates. Another founded a recycling enterprise.
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Technology
Kayak fully launches business travel tool
Kayak fully launches business travel tool false...
With Hertz deal, Clear opens another lane
The partnership could herald broader diversification for the biometric identity technology company that is best known for its...
Next-generation scanner introduced at Denver's airport
The TSA has begun trialing a screening system that allows passengers to pose with their arms down, rather than the...
Sale could be welcome reset for Travelport
The deal could help Travelport overcome operational and financial hurdles and make it a stronger company, according to industry...
SunExpress claims first for flight booking service via Alexa
The Germany-based airline is using technology from InteRES to enable the service which also allows customers to pay via Amazon...
Hertz doing biometric screening
The first Hertz Fast Lane is now operating at Atlanta's airport in partnership with Clear, the biometric-identity technology...
Travelport to go private in $4.4 billion deal
Siris Capital Group and Evergreen Coast Capital Corp. have agreed to acquire the travel technology company in an all-cash...
Expedia Group launching AI bot for lodging partners
Rolling out in the first half of next year, the tool will be available on the Expedia PartnerCentral platform.
Expedia CEO: Hotels can improve competitiveness with vacation rentals
Mark Okerstrom assured hoteliers attending the Expedia Partner Conference that the rapid rise of Expedia's vacation rental...
Host agencies bring agent-facing technology in-house
As host agencies have evolved over the years, so has the technology they offer agents.
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