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Agent Issues

Operator celebrates 2019 brochure launch with fam giveawayThe eight-night journey includes three nights at the Twelve Apostles Hotel and Spa in Cape Town, three nights at the Lion Sands...

Royal Caribbean 'doubles down' on travel agent salesThe cruise line has decided to hire additional salespeople for travel agent support.

Nexion reaches milestone with tech platformWith the addition of a financial-services solution, all of the host agency's tech products will be available in one system.

TripAdvisor's Jeff Chow

TripAdvisor's Jeff ChowThe company's vice president of product and consumer experience talks about plans to make its website look and act more like a...

Nexion president Jackie Friedman and Travel Leaders Group chief marketing officer Stephen McGillivray discussing the Apex program at CoNexion 2018.

American Express program draws dozens of Nexion agentsThe Apex program enables advisers to earn commissions when clients redeem Membership Rewards points for travel.

IATA rolls out digital agent IDIt takes up to six weeks to get a new physical card. The new digital card is ready in 48 hours.

Nexion tweaks name, launches Mexico division

Nexion tweaks name, launches Mexico divisionThe host agency is now Nexion Travel Group and has an updated logo.

Carnival launches emoji contest for agentsAgents must respond to questions about the cruise line with emoji faces.

Flight Centre acquires Umapped itinerary toolUmapped will operate as an independent business unit run by its co-founders, Lisa Israelovitch and Thierry Wong.

Delta mulling if group bookings change will be permanent

Delta mulling if group bookings change will be permanentThe airline quietly began a policy in early June that put an end to group bookings except when they are made by select travel...