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Truth hurts, but transparency rules
Suppliers should readily share information with retail travel professionals when problems crop up.
Fogo Island travels sixth sense
What do you get when you combine purpose, radical transparency, empathy and business? A $1,500-a-night hotel (sans spa).
The pirate vs. the pragmatist
Problem solvers: One speaker urged us to be pirates. Another founded a recycling enterprise.
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Agent Issues
AAA survey: 75% would consider using a travel agent
AAA found that millennials were just as likely to say they planned on using an agent as baby boomers were.
Push continues for legislation to help independent contractors in California
The California Coalition of Travel Organizations is lobbying to make it easier for agencies to classify workers as ICs.
Cruise sales executives slug it out in comedy video
Which Carnival Corp. sales executive loves travel agents the most? It appears to be a designation worth fighting over.
Moveable feast
Our editors explore emerging foodie destinations, intriguing dishes, budding culinary trends and the science of dining and...
Rules align for agents selling travel insurance
Forty-six of 50 states have now adopted regulations that enable travel agents to sell policies under an umbrella license held...
MTravel barnstorming for independent contractors
The host agency has launched a series of in-person recruiting events across the country.
Aqua Expeditions launches agent portal
The portal gives agents 24/7 access to all bookings, reservations and inquiries made, as well as marketing materials to help...
Startup aims to spark agents to book space journeys
Orion Span will take customers on 12-day trips to its planned Aurora Space Station beginning in 2022.
Signature Travel Network CEO a big fan of the term 'travel adviser'
Alex Sharpe encouraged members and supplier partners attending the network's annual Owners' Meeting to adopt the term to...
Signature Travel Network investing in messaging platform
Advisers are increasingly getting customer requests from Facebook Messenger, WhatsApp and others.
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