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Truth hurts, but transparency rules
Suppliers should readily share information with retail travel professionals when problems crop up.
Fogo Island travels sixth sense
What do you get when you combine purpose, radical transparency, empathy and business? A $1,500-a-night hotel (sans spa).
The pirate vs. the pragmatist
Problem solvers: One speaker urged us to be pirates. Another founded a recycling enterprise.
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Agent Issues
Millennials traveling and spending more than any other age group this summer
The 2018 Travelport U.S. Vacation Survey found that 34% of millennials plan to spend over $5,000 on upcoming vacations.
Man's mention in Expedia lawsuit a mistake
A man mentioned in Reservation Counter's lawsuit against Expedia was not involved in a company that allegedly received stolen...
Signature Travel launches consumer self-booking for hotels
The platform is designed to be placed on consortium members' websites.
Bankrupt student operator faces lawsuit
Discovery Tours faces a consumer-protection lawsuit after leaving hundreds of parents and children high and dry.
Mexico determined to fight crime and faulty perceptions
During a Travel Weekly webinar, tourism minister Enrique de la Madrid said Mexico plans to produce a crime statistics index to...
Seattle's tax on big business to impact travel companies
Among the travel companies coming out against the annual "head tax" of $275 per employee were Holland America Group, Expedia...
Carnival scrapping NCFs for third and fourth passengers in promotion
The promotion, which runs through May 31, applies to select cruises this fall.
Valerie Wilson Travel's and ASTA's Jennifer Wilson-Buttigieg
The co-chair of ASTA's Government & Political Affairs Committee talks about the Society's growing voice on Capitol Hill.
Agents weigh pros and cons of Apple-Mark Travel deal
While Apple Leisure Group CEO Alex Zozaya predicted the move would benefit travel retailers, agent reaction was mixed.
Number of travelers up 5% this Memorial Day weekend
AAA attributes the growth to "a strong economy and growing consumer confidence."
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