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Truth hurts, but transparency rules
Suppliers should readily share information with retail travel professionals when problems crop up.
Fogo Island travels sixth sense
What do you get when you combine purpose, radical transparency, empathy and business? A $1,500-a-night hotel (sans spa).
The pirate vs. the pragmatist
Problem solvers: One speaker urged us to be pirates. Another founded a recycling enterprise.
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Agent Issues
There will be record travel over Independence Day holiday
The number flying will increase nearly 8%, to 3.8 million, said AAA.
Portrait of the conservative and liberal traveler
Conservative travelers are more optimistic as a bunch, but liberal travelers are more likely to have a little bit more fun on...
Patrick Fragale joins Valerie Wilson Travel
The longtime Direct Travel executive is VWT's senior vice president, focusing on business development.
MMGY detects possible softness in leisure travel
For the first time in 12 years, travel marketing firm MMGY forecasts a decline in the number of vacations Americans will take.
Carnival launches new agent rewards program
Under the "Loyalty Rocks" program, bookings from June 19 through July 18 will be eligible for extra loyalty points in...
Trafalgar's Africa expansion highlights increased interest in continent
A lot more solo travelers and families are looking at Africa as an option.
Classic says agent relationships a big part of Lomas' appeal
The packager's decision to add Lomas as one of its DMC's in the Mexican Caribbean stands to help Lomas regain lost Mark Travel...
Adventure travel lucrative and growing
According to Russell Walters, regional director for the Adventure Travel Trade Association, adventure travel was an $89 billion...
Travel insurers look beyond coverage to build brand loyalty
Travel insurance providers are increasingly adding products or services to their offerings so that consumers will benefit from...
Deal with Amex deemed big win for Travel Leaders
Personal and business Gold and Platinum card members will be paired with agents who can book a number of exclusive offers,...
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