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Truth hurts, but transparency rules
Suppliers should readily share information with retail travel professionals when problems crop up.
Fogo Island travels sixth sense
What do you get when you combine purpose, radical transparency, empathy and business? A $1,500-a-night hotel (sans spa).
The pirate vs. the pragmatist
Problem solvers: One speaker urged us to be pirates. Another founded a recycling enterprise.
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Agent Issues
Tackling overtourism: Travel executives discuss the problem
At the World Travel and Tourism Council's Global Summit, a panel of industry leaders talked about local resentment of and...
Sonesta St. Maarten sets special rates for agent bookings
Sonesta St. Maarten Resorts will offer discounts on travel agent bookings to celebrate the resorts' upcoming reopenings.
Carnival Corp. CEO: Future bright despite overcapacity fears
Carnival Corp. and some of its big investors are at odds over the question of whether capacity is eroding prices in the...
Medjet's Berger stepping down on high note
Under his leadership, the company's membership base grew "20-fold." He will retire on June 30, and his longtime colleague and...
Sabre adding Booking.com hotel content
The agreement includes Booking.com's inventory of alternative accommodations.
Minnesota agencies to combine
Schilling Travel's acquisition of Riverdale Travel is the first step in a "strategic plan to acquire and integrate travel...
Zoom And Go, map-based hotel-booking platform, courts agents
CEO Dave Zitur describes the company as "the Trivago for travel agents," presenting GDS-using agents with multiple inventory...
U.S. Supreme Court rules in favor of Amex in antitrust case
The controversial decision settles an antitrust case that began in 2010 and has gone to multiple courts in the past eight...
Atlas Travel acquires Massachusetts leisure agency
The acquired agency, Flagship Travel, founded some 35 years ago, specializes in group and individual vacations.
iJet changes name to WorldAware
The travel risk management company has made acquisitions over the past year, prompting the change.
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