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Truth hurts, but transparency rules
Suppliers should readily share information with retail travel professionals when problems crop up.
Fogo Island travels sixth sense
What do you get when you combine purpose, radical transparency, empathy and business? A $1,500-a-night hotel (sans spa).
The pirate vs. the pragmatist
Problem solvers: One speaker urged us to be pirates. Another founded a recycling enterprise.
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Aviation
Alitalia launching Washington-Rome route
Commencing May 2, the five-times weekly flight will be the carrier's first direct route between the two capitals.
Delta places further restrictions on emotional support animals
The airline will ban emotional support animals on flights of eight hours or longer and ban animals younger than four months old...
Delta tweaking boarding procedure
Delta will align the names of boarding groups with its branded fare products, beginning Jan. 23.
Airline innovator David Neeleman
The founder of JetBlue, WestJet and Azul Brazilian Airlines talks about his upcoming U.S. carrier and TAP Air Portugal's...
Azores Air to offer island stayover option on Boston-Porto flights
Travelers flying from either Boston or Porto can spend as many days as they like on Terceira in the Azores but will only pay...
TWA Hotel to feature Paris Cafe
The restaurant, to be operated by Jean-Georges Vongerichten, will occupy the space of the TWA terminal's original Paris Cafe...
Delta website allows flyers to use miles for seat upgrades
The carrier will offer the same functionality on its mobile app beginning early next year.
Delta adding business-focused routes from Boston
The airline will launch service to Chicago, Newark and Washington Reagan.
Travelport to go private in $4.4 billion deal
Siris Capital Group and Evergreen Coast Capital Corp. have agreed to acquire the travel technology company in an all-cash...
U.S. network airlines object to Air Italy service
Qatar Airways' 49% stake in Air Italy is the root of the problem, according to a lobbying group representing the U.S. airlines.
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