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Truth hurts, but transparency rules
Suppliers should readily share information with retail travel professionals when problems crop up.
Fogo Island travels sixth sense
What do you get when you combine purpose, radical transparency, empathy and business? A $1,500-a-night hotel (sans spa).
The pirate vs. the pragmatist
Problem solvers: One speaker urged us to be pirates. Another founded a recycling enterprise.
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Aviation
Kenya Airways reduces frequency of New York service
Effective Jan. 15, the carrier will operate between JFK and Nairobi five times per week, down from the current seven.
Royal Air Maroc joining OneWorld
In 2020, the Moroccan carrier will become the alliance's first full member from Africa.
Centurion Lounge coming to London Heathrow
It will be American Express' first airport lounge in Europe.
La Compagnie to fly Newark-Nice route
The seasonal service will fly five times weekly on a single-cabin Boeing 757 equipped with 74 lie-flat seats.
U.S. airlines, airports exploring use of self bag drop
When deployed, self bag-drop machines can be time-savers.
United to begin selling transatlantic basic fares
Like similar offerings from its U.S. rivals, United will require customers to pay for their first checked bag.
United, Avianca and Copa agree to joint venture
Pending regulatory approvals, the carriers would be able to share revenue and coordinate flight times.
United launching premium economy at end of March
The Premium Plus seats will be available on 17 international routes.
Indigo Partners rescuing Wow Air
The investment group specializing in budget airlines stepped in after Wow's merger deal with Icelandair fell through.
Neeleman sets high bar for TAP Portugal
The Portuguese airline will commence Washington Dulles and Chicago in June -- the beginning of what will be a broader U.S....
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