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Truth hurts, but transparency rules
Suppliers should readily share information with retail travel professionals when problems crop up.
Fogo Island travels sixth sense
What do you get when you combine purpose, radical transparency, empathy and business? A $1,500-a-night hotel (sans spa).
The pirate vs. the pragmatist
Problem solvers: One speaker urged us to be pirates. Another founded a recycling enterprise.
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Aviation
United buying minority stake in ExpressJet
ExpressJet flies regional routes for major U.S. carriers, including United.
Tunnel Visions
The concept of using vacuum systems to move people through tubes at high speeds dates back centuries, but in the five years...
Report: TSA scales back flight surveillance program
The Boston Globe reports that air marshals are no longer documenting minor movements and behavior of travelers.
Restructuring will cut Wow Air's operations in half
The Icelandic carrier will reduce its fleet from 20 to 11 aircraft, a move that will result in the elimination of Los Angeles...
Next-generation scanner introduced at Denver's airport
The TSA has begun trialing a screening system that allows passengers to pose with their arms down, rather than the...
Cheaper jet fuel likely to give airlines Q4 boost
Less certain, however, is if the decline will last long enough to have a noticeable impact on airline operations and bottom...
SunExpress claims first for flight booking service via Alexa
The Germany-based airline is using technology from InteRES to enable the service which also allows customers to pay via Amazon...
TAP Portugal to fly Lisbon-San Francisco route
San Francisco will become TAP Portugal's eighth U.S. gateway and the only one on the West Coast.
All business: La Compagnie marks four years in the transatlantic
The airline has not only survived but thrived. It has a pair of Airbus A321neo aircraft on order that will increase its...
United expands San Francisco service to include Melbourne, Toronto, New Delhi
Along with the new routes, the carrier will also extend or increase service on three existing international routes from the Bay...
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