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Truth hurts, but transparency rules
Suppliers should readily share information with retail travel professionals when problems crop up.
Fogo Island travels sixth sense
What do you get when you combine purpose, radical transparency, empathy and business? A $1,500-a-night hotel (sans spa).
The pirate vs. the pragmatist
Problem solvers: One speaker urged us to be pirates. Another founded a recycling enterprise.
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Aviation
LOT to launch Miami-Warsaw nonstop in June
The service, slated to debut June 1, will be the only nonstop route between Florida and Eastern Europe and Miami Airport's...
United implements new boarding procedure
The Better Boarding process, as United is calling it, utilizes just two boarding lanes rather than the five that United had...
IATA opposes U.S. airline labor unions in 'flag of convenience' dispute
Arguing that it would erode free-market air service agreements, IATA is lobbying to block a so-called "flag of convenience"...
Routehappy starts tracking airline beverages
The company will track the type and availability of beverages on offer for a particular flight, as well as whether the...
Airports closed by Florence expected to reopen Saturday
The two largest airports in the region, Charlotte and Raleigh-Durham in North Carolina, remained open during Florence.
Hawaiian Airlines launching Boston service
The carrier said Boston is the largest U.S. market without nonstop service to Hawaii.
Aviation trade groups studying lack of female CEOs
The study, "Soaring Through the Glass Ceiling," is scheduled for release next spring.
Air France to launch seasonal Dallas service
The carrier will compete against American Airlines' established daily service.
Primera Air adding more U.S. cities
The long-haul, ultralow-cost carrier will begin flying to the U.S from Madrid, Frankfurt and Berlin next summer.
CBP envisions streamlining customs entry via texting
Under the messaging concept, CBP would text flyers immediately upon landing to direct them to various zones in the customs...
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