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Truth hurts, but transparency rules
Suppliers should readily share information with retail travel professionals when problems crop up.
Fogo Island travels sixth sense
What do you get when you combine purpose, radical transparency, empathy and business? A $1,500-a-night hotel (sans spa).
The pirate vs. the pragmatist
Problem solvers: One speaker urged us to be pirates. Another founded a recycling enterprise.
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Aviation
Southwest testing short-haul strategy in California
When the 9/11 attacks led to a stricter, slower airport security process, short-distance flying lost much of its appeal for...
Delta mulling if group bookings change will be permanent
The airline quietly began a policy in early June that put an end to group bookings except when they are made by select travel...
As expected, American increases fee for checked bags
Since JetBlue upped the fee for the first checked bag from $25 to $30 in late August, all three major hub carriers have...
Swiss and Brussels offer free extended stopovers
Swiss flyers can stop for up to four nights free of charge before continuing onto their next destination. Brussels customers...
Delta increases fee for first checked bag to $30
The airline matches JetBlue and United. American is expected to follow.
Moveable feast
Our editors explore emerging foodie destinations, intriguing dishes, budding culinary trends and the science of dining and...
Chicago O'Hare the king of domestic flight connections
It's the third consecutive year that O'Hare has held the top U.S. position in the OAG Megahubs Index.
Sabre gets Level 3 NDC certification as an aggregator
Now, all three of the major GDSs have achieved Level 3 aggregator status.
Kayak mobile tool lets you know if carry-on bag is right size
Users are prompted to scan the floor to calibrate measurements, then capture the size of the bag by moving around it with their...
JetBlue Technology Ventures' Amy Burr
The company's managing director of strategic partnerships discusses investing at the intersection of travel and technology.
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