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Truth hurts, but transparency rules
Suppliers should readily share information with retail travel professionals when problems crop up.
Fogo Island travels sixth sense
What do you get when you combine purpose, radical transparency, empathy and business? A $1,500-a-night hotel (sans spa).
The pirate vs. the pragmatist
Problem solvers: One speaker urged us to be pirates. Another founded a recycling enterprise.
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Aviation
American Airlines looks to end Havana-Charlotte route
The carrier has asked for permission to add a Miami-Havana frequency in its place, but current federal regulations do not allow...
Primera Air ceases operations
The carrier, which offered budget fares between Europe and the U.S., filed for bankruptcy protection.
Regional airlines, hit by pilot shortage, seek exceptions to 1,500-hour rule
Buoyed by remarks from acting FAA administrator Dan Elwell, industry officials left the Regional Airline Association Annual...
Regional Airline Association's Faye Malarkey Black
The president of the association discusses industry trends and solving the pilot shortage.
JAL to fly Seattle-Tokyo route
The route is part of the joint venture between the Japanese carrier and American Airlines.
Delta flying to Hawaii from Detroit
The route will be the lone service between Honolulu and the Motor City.
Airplane seat maker gives middle passenger more elbow room
Molon Labe seats are unique in the industry because of their staggered design. And the company has made its first sale.
FAA chief defends agency's modus operandi
On Tuesday at the Regional Airline Association's conference, FAA acting administrator Dan Elwell addressed recent allegations...
Bombardier's new regional jets are roomier throughout
Among the features are larger overhead bins, a larger first-class lavatory and a wider entrance area than previous iterations...
Congress mandates airline seat regulation in FAA bill
The Department of Transportation would be required to set minimum standards for seat widths and the space between rows on...
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