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Truth hurts, but transparency rules
Suppliers should readily share information with retail travel professionals when problems crop up.
Fogo Island travels sixth sense
What do you get when you combine purpose, radical transparency, empathy and business? A $1,500-a-night hotel (sans spa).
The pirate vs. the pragmatist
Problem solvers: One speaker urged us to be pirates. Another founded a recycling enterprise.
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Aviation
Allegiant fined for tarmac violations
On 10 flights, the carrier failed to provide comfortable cabin temperatures during a delay, said the Department of...
Airlines to finance most of JFK redevelopment
The airport's six disconnected terminals would be consolidated into three terminals. A $7.9 billion south terminal would be...
LAX takes hands-off approach to travelers with pot
Flyers who want to bring their marijuana stash through LAX will get no arguments from the airport police.
Routehappy enables airlines to supply own content
It has built three rich content hubs for airlines, demonstrating that it is working toward becoming an enterprise software...
In travel and tourism growth, U.S. second to only China
The World Travel and Tourism Council ranked the top 10 countries in the world based on GDP growth, domestic spending,...
Delta set to launch nation's first 'biometric terminal' in Atlanta
Eligible passengers will have the option of submitting to a biometric identity verification through facial recognition at the...
Virgin Atlantic completes transatlantic flight with biofuel
The airline's partner, LanzaTech, recycled waste carbon gas from a steel mill in producing the fuel.
FAA reauthorization sent to Trump's desk
Among other measures, the bill requires the Department of Transportation to set minimum standards for seat widths and space...
Hopper receives $100M in funding for large expansion
The mobile app, which combines data and artificial intelligence to predict future prices for flights and accommodations, has...
From layover to stayover
Icelandair discovered that mixing competitive fares with a memorable layover could entice flyers while building a country’s...
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