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Truth hurts, but transparency rules
Suppliers should readily share information with retail travel professionals when problems crop up.
Fogo Island travels sixth sense
What do you get when you combine purpose, radical transparency, empathy and business? A $1,500-a-night hotel (sans spa).
The pirate vs. the pragmatist
Problem solvers: One speaker urged us to be pirates. Another founded a recycling enterprise.
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Aviation
Travelport claims NDC flight-booking first
The company reckons it has become the first GDS to manage live bookings of flights using IATA's New Distribution Capability...
SAS offers discount to youth travelers with no checked bags
Youth Go Light fares are available on flights between the U.S. and Norway, Sweden, Denmark and Finland.
NDC Exchange expected to gain momentum in second year
The airline product marketplace is just beginning to attract participating airlines and travel agencies.
Air France reaches deal with unions
The move should put an end to the labor strife that led to the replacement of the airline's CEO over the summer.
Aeromexico cutting five U.S. routes
The airline will suspend Mexico City-Boston, Mexico City-Washington Dulles, Mexico City-Portland, Monterrey-Las Vegas and...
Legal pot policies at U.S. airports vary, as does enforcement
The discovery of Los Angeles Airport's policy allowing passengers to travel with legal marijuana made national headlines...
Alaska Airlines, too, increases checked bag fees
The carrier will join JetBlue, United, American and Delta by raising its fees to $30 for the first checked bag and $40 for the...
Wow Air to end Cleveland, Cincinnati, St. Louis service
The Icelandic budget carrier began each of those routes this spring as part of a six airport U.S. expansion. Its three other...
British Airways launching service to Charleston, S.C.
The move continues the carrier's expansion into midsized U.S. markets.
Norwegian Air, Icelandair join TSA PreCheck
The number of carriers participating in the expedited screening program has reached 56.
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