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Truth hurts, but transparency rules
Suppliers should readily share information with retail travel professionals when problems crop up.
Fogo Island travels sixth sense
What do you get when you combine purpose, radical transparency, empathy and business? A $1,500-a-night hotel (sans spa).
The pirate vs. the pragmatist
Problem solvers: One speaker urged us to be pirates. Another founded a recycling enterprise.
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Aviation
American Airlines begins $1.6B renovation at LAX
Work on terminals 4 and 5 is to be done in phases with completion targeted before the 2028 Los Angeles Summer Olympics.
Proposed $13 billion refit of New York's JFK has its critics
While advocates touted the plan for improvements to terminals, taxiways and roadways, critics said it fails to address the...
Menu soars on Qantas' Melbourne-San Francisco flight
It's not often that a renowned chef personally serves you caviar, let alone at an altitude of 39,000 feet.
Study reveals 'troubling' findings about drone flights around U.S. airports
During a 13-day period in May, the researchers used a drone signal monitor to detect activity near Daytona Beach airport.
U.S., Belize ink Open Skies pact
The agreement replaces the U.S.-U.K. air services agreement, known as Bermuda II, that has applied to U.S.-Belize air services...
United staying course: No carry-on bags for basic economy
"It's working as designed, and we're full speed ahead with where we are at," Andrew Nocella, the carrier's chief commercial...
Delta using Airbus data tool to improve maintenance efficiency
The predictive maintenance tool, called Skywise, is expected to reduce cancellations and generally improve the operational...
Austrian Air to launch Montreal-Vienna in spring 2019
Service, via Boeing 767 aircraft, will operate daily through the summer schedule and five times a week during the winter...
United shifting some regional flights from Newark to Washington Dulles
Because Newark has more air traffic control delays than Washington Dulles, the shift will enhance reliability, said a United...
Alaska Airlines cutting management jobs
Faced with rising expenses and declining fares, the carrier is planning about 100 layoffs.
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