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Truth hurts, but transparency rules
Suppliers should readily share information with retail travel professionals when problems crop up.
Fogo Island travels sixth sense
What do you get when you combine purpose, radical transparency, empathy and business? A $1,500-a-night hotel (sans spa).
The pirate vs. the pragmatist
Problem solvers: One speaker urged us to be pirates. Another founded a recycling enterprise.
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Tovin Lapan
Contributor
Tovin Lapan is a West Coast-based freelance journalist. He has covered Mexico, Las Vegas, California and other destinations for a variety of publications. His work has appeared in U.S. News & World Report, the Guardian US and Lucky Peach.
More Articles by Tovin Lapan
Ritz-Carlton Kapalua debuts new dining experience
Hook + Knife takes place on the newly revamped Ulana Terrace and features a special compilation of locally sourced fusion...
Outrigger Reef Waikiki Beach adds vegan items to menus
The Reef Bar and Market Grill and Kani Ka Pila Grille will both be offering an expanded selection of animal-product-free...
In year of setbacks, Hawaii on pace to break visitor record
If the trend of more than 6% growth in visitation continues through the end of the year, the projected total would be over 10...
Hawaii Tourism preparing to name new CEO and director
President and CEO George D. Szigeti stepped down at the end of October; a successor is expected to be named by year's end.
OLS Hotels and Resorts plots a course for expansion
Two long-time Hawaii hospitality veterans have taken the helm and are planning to grow the company, with a particular focus on...
Following months of closures, Volcanoes Park is returning to life
The Volcano House and its restaurant overlooking Kilauea summit, the Rim, both reopened in October, as did the park's...
Hapa Travel enters Hawaii market
The company offers booking services for leisure, business and educational group travel from the U.S. mainland, Oceania and...
Hotel rates on the rise in 2018
Despite low or negative movement in occupancy rate, Hawaii hotels have reported increases in both RevPAR and ADR through the...
Resorts re-energize Waikiki's room inventory
During the summer, a handful of properties finished up major projects, including both brand new buildings and expansive...
Hawaii updates and evergreen advice from a Virtuoso affiliate
Chelsea Martin, owner of Austin-based Passport to Friday, shares some general and Hawaii-specific vacation-planning tips plus...
More Articles
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