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Truth hurts, but transparency rules
Suppliers should readily share information with retail travel professionals when problems crop up.
Fogo Island travels sixth sense
What do you get when you combine purpose, radical transparency, empathy and business? A $1,500-a-night hotel (sans spa).
The pirate vs. the pragmatist
Problem solvers: One speaker urged us to be pirates. Another founded a recycling enterprise.
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Tovin Lapan
Contributor
Tovin Lapan is a West Coast-based freelance journalist. He has covered Mexico, Las Vegas, California and other destinations for a variety of publications. His work has appeared in U.S. News & World Report, the Guardian US and Lucky Peach.
More Articles by Tovin Lapan
Dates for 10th edition of Mai Tai Festival announced
Top bartenders from around the world compete for the title of World's Best Mai Tai and a $10,000 grand prize.
Four Seasons Maui at Wailea names new GM
Marc Bromley was previously general manager at Four Seasons Resort Scottsdale at Troon North.
Queen Kapiolani Hotel revamps art program with renovations
Oahu illustrator Nick Kuchar has created a new mural that incorporates Hawaii's surf culture and the tradition of ukulele music...
Hanalei Colony Resort embraces community role
Shortly after the floods hit, the property became one of the distribution centers for the area, a point where stranded...
Hyatt Regency Maui announces breast cancer fundraiser
The "Pink Ocean Hale" package includes two complimentary cocktails, and a portion of the proceeds go to Susan G. Komen Hawaii.
Hawaiian and Japan Airlines seek antitrust exemption
The carriers launched a codeshare partnership in March.
Bishop Museum set for new exhibit on Hawaiian imagery
"Unreal: Hawaii in Popular Imagination" will be on display from July 14 through Jan. 27.
Amid Kilauea activity, Hawaii Island adjusts
While some potential visitors are still concerned and, in some cases, canceling their trips, the visitor bureau says the island...
Auberge aiming for a 'brighter, more refined' Mauna Lani
The 32-acre oceanfront property will close in October before reopening in late 2019 following a $100 million renovation.
ROCKsalt opens at Sheraton Maui Resort
Executive chef Lyndon Honda has crafted a menu designed for sharing and reflecting a range of cuisines while incorporating...
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