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Truth hurts, but transparency rules
Suppliers should readily share information with retail travel professionals when problems crop up.
Fogo Island travels sixth sense
What do you get when you combine purpose, radical transparency, empathy and business? A $1,500-a-night hotel (sans spa).
The pirate vs. the pragmatist
Problem solvers: One speaker urged us to be pirates. Another founded a recycling enterprise.
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Mexico
Palace Resorts revamps agent loyalty program
At the highest level, agents have the opportunity to make up to $6,250 on group bookings, completely separate from their earned...
Puerto Vallarta named cultural heritage site
The protected area runs from the malecon through the Zona Romantica and up into the Conchas Chinas neighborhoods.
Chable to open new Riviera Maya resort
Slated for a Sept. 10 opening, the new resort will feature 70 casitas, each with retractable glass walls, an indoor-outdoor...
Live Aqua to debut its fifth Mexico property
The newbuild will have 153 guestrooms, two fine dining restaurants, a full service spa, and meeting and events space.
ALG phasing out Mark Travel name
Apple Leisure Group will sunset the Mark Travel name at the end of the year, but Mark Travel's brands, including Funjet...
In Akumal, chic seclusion with Bahia Principe
When visiting the resort destination, one of the most comprehensive properties in the area is the Luxury Bahia Principe Akumal,...
Blue Diamond opens Isla Holbox hotel
Mystique Blue Boutique Suites has 38 accommodations in one main building overlooking the beach.
Hyatt Zilara Cancun unveils redesigned spa
The facility offers 11 treatment rooms, four couples suites, beauty salon and hydrotherapy circuit.
Pueblo Bonito ends use of plastic straws
The "Save the Seas -- Skip the Straw" campaign is focused on curbing the destruction of marine life caused by plastics.
Distribution issues lead Mark Travel to part ways with Playa, Excellence
Mark, which merged earlier this year with Apple Leisure Group, couldn't reach an agreement with two hospitality companies to...
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