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Truth hurts, but transparency rules
Suppliers should readily share information with retail travel professionals when problems crop up.
Fogo Island travels sixth sense
What do you get when you combine purpose, radical transparency, empathy and business? A $1,500-a-night hotel (sans spa).
The pirate vs. the pragmatist
Problem solvers: One speaker urged us to be pirates. Another founded a recycling enterprise.
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Agent Issues
Welcome change: Travel and the LGBTQ community
Despite recent strides toward inclusivity, the world continues to be a challenging and sometimes unwelcoming place for members...
Perks for Virtuoso bookings at London's Belmond Cadogan
The hotel is set to reopen following a $48 million restoration early next year.
Travel + Leisure names editor in chief
Jacqueline Gifford has been promoted, succeeding Nathan Lump, who left the publication last month.
NEST hires Joe Jiffo
Jiffo, most recently with MSC Cruises, is the agency group's vice president of business development for the U.S.
Agents bid on vacations in game show session at CruiseWorld
Travel Planners International and its vice president of sales and marketing, Jenn Lee, closed CruiseWorld in style on Friday...
A new feature at CruiseWorld: TW Tech Talks
Travel execs were invited to discuss how their brands are investing in technology and how agents can harness that technology.
The bottom line: Agents deliver for cruise lines
Wall Street analysts largely seem to have ceased questioning whether the travel agent channel is a worthwhile investment, in...
CruiseWorld trade show: Old and new friends
For beginners, CruiseWorld is a chance to start making connections. For veteran attendees, it's a family reunion of sorts.
CruiseWorld, Day 2: Musical performances continue with 'Hairspray'
The hit musical returns to Royal Caribbean this week, when the Symphony of the Seas begins its winter season of Caribbean...
Think Tank delves into river and expedition cruising at CruiseWorld
One of the first and enduring topics was the ideal customer for river and expedition cruises.
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