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Truth hurts, but transparency rules
Suppliers should readily share information with retail travel professionals when problems crop up.
Fogo Island travels sixth sense
What do you get when you combine purpose, radical transparency, empathy and business? A $1,500-a-night hotel (sans spa).
The pirate vs. the pragmatist
Problem solvers: One speaker urged us to be pirates. Another founded a recycling enterprise.
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Agent Issues
With Toy Story Land opening soon, Disney sellers are busy
Marissa Scannapieco, owner of Pixie Mouse Travel Agency in St. James, N.Y., said when Disney announced the June 30 opening...
Royal Caribbean to pay commission on future cruise credits
A practice implemented last fall, when many cruises were disrupted by hurricanes, is now permanent.
CCRA vows stronger enforcement of accreditation rules
CCRA said agents who don't meet standards will have 30 days to comply or their code will be purged from the database.
Sabre says mainframe will be history by 2023
The company said the migration to cloud systems, which is well underway, will reduce annual operating expenses by more than...
VeryFirstTo targets wealthy customers who crave novel experiences
Want to dine at every Michelin three-starred restaurant in the world? That can be arranged for a cool $235,507.
Orlando Travel Academy gets an upgrade
The agent training tool is now mobile-friendly and offers more video, updated info on attractions and hotels and training in...
They're not millennials: Targeting Generation Z
Marketers are beginning to shift their focus from millennials to the next generation, whose members are just starting to buy...
ASTA looks to Passport Online for chapter websites
Chapter presidents will have the chance to sign up for NexCite, Passport Online's customizable website solution.
Expedia CruiseShipCenters getting bigger in Texas
The cruise retailer plans to open 19 new franchise locations in the state by 2023.
Tourism Cares hires new CEO
Paula Vlamings is the former executive director of the Planeterra Foundation, G Adventures' philanthropic organization. She...
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