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Truth hurts, but transparency rules
Suppliers should readily share information with retail travel professionals when problems crop up.
Fogo Island travels sixth sense
What do you get when you combine purpose, radical transparency, empathy and business? A $1,500-a-night hotel (sans spa).
The pirate vs. the pragmatist
Problem solvers: One speaker urged us to be pirates. Another founded a recycling enterprise.
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Agent Issues
Apple Leisure CEO: Sandals shuns Apple wholesalers because of AMResorts
After Funjet Vacations became the latest Apple Leisure Group-owned wholesaler to be dropped by Sandals Resorts International,...
Travel payment product boosts Travelport's revenue
The company reported a solid first quarter, led by its non-air business -- particularly travel payment solutions company eNett,...
Suppliers roll out incentives for Agent Appreciation Day
Suppliers are recognizing and thanking their partners throughout the month of May.
Rome rises to AAA's top international destination this summer
Orlando once again is the top domestic destination.
Agents pitch rebounding Turkey as an exciting destination
The Travel Advisor Leadership Council met in Istanbul last week, getting a firsthand look at how some popular attractions are...
Expedia survey: Seat-kickers worse than smelly passengers
The 2018 Airplane and Hotel Etiquette Study found seat-kickers were respondents' least favorite people on a flight for the...
Family Travel Association launches certification program
The 23-module course is supported by MSC Cruises.
The 12th annual Consumer Editors Roundtable
They can make or break a destination, draw interest to a cruise line, tour operation, hotel, airline, travel agency ... or not....
Crystal establishes agent advisory council
The council consists of 13 agents and will be led by Carmen Roig, Crystal's senior vice president of marketing and sales.
Travelex hosts drawing for National Travel Agent Day
Three winners will receive an Away suitcase and a travel insurance plan.
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