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Agent Issues

Agents lament end of Royal's credit for nonrefundable depositsWhen Royal Caribbean International announced on Aug. 1 that it was ending an onboard credit for guests who booked a fare with...

Since tariffs were imposed, Chinese inbound travel has dropped

Since tariffs were imposed, Chinese inbound travel has droppedFlight data analyzer ForwardKeys says group travel has taken the biggest hit.

Royal Caribbean, Travel Institute collaborate on education initiativeAgents who have completed their master's degree from Royal Caribbean University are eligible to win a scholarship to...

Gloria Bohan with Windstar president John Delaney in January 2018. Bohan was godmother of the Star Legend.

Entrepreneur Gloria Bohan isn't slowing downShe founded a small agency in 1972 with one employee, and over the years it grew into the powerhouse Omega World Travel, No. 16...

Virtuoso increasing familiarity with sustainable travelFew clients call advisors asking for sustainable vacations. But some are, and the number of consumers aware of sustainable...

Agents urge peers to spread word that Caribbean is open

Agents urge peers to spread word that Caribbean is openOvation Vacation's Jack Ezon said he is "shocked" by the number of clients who think the Caribbean is decimated because of...

Something special: Agents turn passions into profits

Something special: Agents turn passions into profitsCall it superspecialization, call it microspecialization: Agents are successfully focusing on their travel passions, from...

Hosted agents upselling their way to a banner yearBetsy Geiser, vice president of Uniglobe Travel Center, said agents aren't "selling more, they're selling better."

Fareportal's Angel Rivera

Fareportal's Angel RiveraThe company's director of call center technology talks about chatbots and artificial intelligence.

ALG phasing out Mark Travel nameApple Leisure Group will sunset the Mark Travel name at the end of the year, but Mark Travel's brands, including Funjet...