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Agent Issues

Azamara Pursuit has familiar R-class look, with a few changes

Azamara Pursuit has familiar R-class look, with a few changesSome changes were made in converting the former Adonia, including the addition of several suites.

Heritage quest: DNA analysis and travel

Heritage quest: DNA analysis and travelThanks to products from companies like 23andMe and Ancestry.com, a growing number of people are discovering that their genes...

Insurers say they were blindsided by senator's reportThey were caught off guard when Sen. Ed Markey (D-Mass.) issued a report saying that policies sold by airlines and OTAs are...

ARC hosting free webinars on fraudTopics range from fighting fraud to spotting fraudsters, and will include tips and tools for agencies.

One of Google Flight's latest features uses an analysis of historical flight prices to help U.S. users find deals ahead of Thanksgiving.

Google upgrades holiday travel search, offers hotel discountsThe company has enhanced its flight and hotel search capabilities ahead of the winter holiday travel season, while also...

Hosts, suppliers work up solutions to agents behaving badlyWhile most agents comport themselves well and exhibit a professional demeanor, the industry is not immune to some bad eggs.

Ann Chamberlin, president of the ASTA Small Business Network, speaks to the audience at the association's annual conference.

ASTA Small Business Network's president sheds light on name changeWhen ASTA decided to change its name to the American Society of Travel Advisors, the National Association of Career Travel...

Palace Resorts has revamped its agent loyalty program. Pictured, the Le Blanc Spa Resort Los Cabos, which opened this year.

Palace Resorts revamps agent loyalty programAt the highest level, agents have the opportunity to make up to $6,250 on group bookings, completely separate from their earned...

David Hershberger, ASTA chair and president of Prestige Travel/Travel Leaders in Cincinnati, speaks at the ASTA Global Convention.

ASTA's David Hershberger: Goal as new chair is increasing membershipWhile there is no exact estimate for what percentage of agents are members, he said, "imagine our voice if we were at 80% or...

Frosch appoints Michel Botbol president of N.Y. officeHis position will help further the travel management company's growth in the New York market.