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Truth hurts, but transparency rules
Suppliers should readily share information with retail travel professionals when problems crop up.
Fogo Island travels sixth sense
What do you get when you combine purpose, radical transparency, empathy and business? A $1,500-a-night hotel (sans spa).
The pirate vs. the pragmatist
Problem solvers: One speaker urged us to be pirates. Another founded a recycling enterprise.
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Corporate Travel
Marriott Marquis Chicago opens
The 1,204-room hotel is adjacent to McCormick Place, the largest convention center in the U.S.
Routehappy, OpenJaw combine platforms
Coming "at the request of mutual airline customers," the single platform will be available this year.
Despite speedbumps, NDC continues to grow
IATA's messaging standard is here, and it promises to revolutionize the way travel agents book air. But there are some kinks...
Acquisitions key to CTM's continued success
Corporate Travel Management will continue to make acquisitions, according to founder and managing director Jamie Pherous, who...
Travel Leaders' Chacko: Altour merger will be good for ICs
Ninan Chacko, the CEO of Travel Leaders Group, sees a number of benefits resulting from the pending merger with Altour.
TMCs offered direct-connect option for British Airways
The airline's $10 GDS surcharge goes into effect on Nov. 1.
Delta adds services to corporate travel portal
Agents will be empowered to purchase tickets after the time limit on a reservation has passed and make name changes on existing...
Concur to add Airbnb listings alongside hotels
The corporate travel company will provide the service only for clients who want Airbnb inventory.
Sabre's new chatbot helps agencies manage routine services
Two clients, Travel Solutions International USA in Dallas and Casto Travel in San Francisco, are testing the product.
Corporate agencies using Mezi travel chatbot
App users type their travel needs in a chat -- for instance, "I need a flight and hotel in New York Sept. 1-5" -- and Mezi uses...
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