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Truth hurts, but transparency rules
Suppliers should readily share information with retail travel professionals when problems crop up.
Fogo Island travels sixth sense
What do you get when you combine purpose, radical transparency, empathy and business? A $1,500-a-night hotel (sans spa).
The pirate vs. the pragmatist
Problem solvers: One speaker urged us to be pirates. Another founded a recycling enterprise.
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Corporate Travel
Delta adding business-focused routes from Boston
The airline will launch service to Chicago, Newark and Washington Reagan.
BCD Travel reaches NDC distribution deal with Lufthansa
The travel management company aims to determine whether key components of the NDC process are cost-effective for customers.
Hyatt reduces meetings commissions, planners unsurprised
It was just a matter of time before Hyatt joined the other big industry brands in cutting groups commissions from 10% to 7%,...
European Commission opens GDS antitrust probe
The investigation will focus on terms in Sabre and Amadeus' agreements with airlines and travel agencies that could restrict...
Uber launches rewards program in nine U.S. markets
The program offers basic cash perks at the lowest level and bigger benefits like fee waivers and upgraded service for big...
Amex GBT and Lola form partnership
The companies have teamed up to create an offering that ties together Lola's travel chat app and GBT's airline and hotel...
ASTA tackling issue with virtual credit cards
"If the virtual card transaction doesn't go through or the traveler doesn't have a personal card to use to pay the bill, he or...
Sabre's Q3 bookings swell
Bookings were up 7.7% worldwide, 8% in North America.
Travel agencies cash in as airlines send commissions soaring
The legacy U.S. airlines, most notably United, are paying out substantially more in commissions than they were just a couple of...
Travel and Transport takes full ownership of Radius
The travel management firm has fully acquired the travel agency network, having completed the process over the past few years...
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