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Truth hurts, but transparency rules
Suppliers should readily share information with retail travel professionals when problems crop up.
Fogo Island travels sixth sense
What do you get when you combine purpose, radical transparency, empathy and business? A $1,500-a-night hotel (sans spa).
The pirate vs. the pragmatist
Problem solvers: One speaker urged us to be pirates. Another founded a recycling enterprise.
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Aviation
Sea-Tac allowing non-flyers in gate area in trial program
Through Dec. 14, individuals can meet and see family off, shop, dine or watch planes take off and land.
The Points Guy ranks Phoenix as best U.S. airport
New York JFK was ranked last.
Thanksgiving air travel up more than 5% this year
A total of 4.27 million Americans are projected to fly during the holiday, with an average fare of $478 roundtrip.
AA permits early boarding for those allergic to nuts
The airline will allow customers who would like to wipe down their seats due to nut allergies to pre-board flights, beginning...
Boeing issues bulletin related to Lion Air crash
The bulletin directs airlines to consult existing flight crew procedures when they experience erroneous inputs from sensors...
American tweaks top loyalty status qualification, privileges
Under the new rules, AAdvantage members need 15,000 elite dollars, plus either 120,000 miles or 120 elite qualifying segments,...
NASA testing 'quiet' sonic booms over Galveston
The tests are being conducted to determine acceptable noise levels for overland sonic booms from civil aircraft, including...
RwandAir's Yvonne Manzi Makolo
The airline's CEO talks about its U.S. plans and about being a female executive in a male-dominated industry.
New York-Nairobi flight builds on Kenya's tourism comeback
The Oct. 28 launch of the first nonstop flight between the two cities coincides with a welcome increase in U.S. travelers to...
Global Beacon flight-tracking system goes live
The system, created by flight-tracking data company FlightAware and avionics provider Aireon, offers airlines minute-by-minute...
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