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Truth hurts, but transparency rules
Suppliers should readily share information with retail travel professionals when problems crop up.
Fogo Island travels sixth sense
What do you get when you combine purpose, radical transparency, empathy and business? A $1,500-a-night hotel (sans spa).
The pirate vs. the pragmatist
Problem solvers: One speaker urged us to be pirates. Another founded a recycling enterprise.
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Aviation
Norwegian Air starts selling tickets for Argentina affiliate
The low-cost carrier will operate flights between Buenos Aires and Cordoba, Mendoza, Iguazu, Bariloche, Neuquen and Salta.
Google pulls even with Kayak in airline referrals
One of the main drivers of the switch in traffic is the agreement signed between Delta and Google earlier this year, according...
Industry sounds alarm on crumbling U.S. infrastructure
The lack of political will to raise the billions of dollars needed for upgrades has left U.S. highways, bridges and airports in...
United follows JetBlue with fee hike for checked bags
The first checked bag on domestic flights and flights between the U.S. and other destinations in the Americas jumped from $25...
California Pacific Airlines launching in November
The carrier will fly to San Jose, Reno-Tahoe and Las Vegas from McClellan Palomar Airport in the San Diego County city of...
OneJet ceases operations but says it's temporary
The Pittsburgh-based carrier said it is shifting its business model. But there is skepticism that OneJet will return.
United to fly San Francisco-Amsterdam route
The carrier will compete with KLM when service starts March 30.
Air Canada admits app security breach could include thousands of passenger profiles
The airline said it detected "unusual login behavior," prompting it to lock all accounts to protect customer data.
Southwest customers paying more for EarlyBird check-in
The carrier had been selling the offering for $15 one-way. Now, it has implemented variable pricing of $15, $20 and $25.
South Africa Air sets flight deals, package upgrade
The discounts are on flights from Washington to Johannesburg, Capetown and Accra on select dates in the fall and winter.
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