On The Record: Travel Weekly

On The Record

JG Worldwide's Jena Gardner

JG Worldwide's Jena GardnerThe founder and CEO of the company talks about its expansion into the travel space.

Delta's Jon Litzenberger

Delta's Jon LitzenbergerThe airline's director of airport customer service support, process and strategy talks about its partnership with Roadie for...

Fareportal's Angel Rivera

Fareportal's Angel RiveraThe company's director of call center technology talks about chatbots and artificial intelligence.

Modern Elder Academy's Chip Conley

Modern Elder Academy's Chip ConleyThe Joie de Vivre founder talks about his work with Airbnb and his new endeavor: a resort-retreat dedicated to midlife issues.

Allianz Global Assistance's Richard Aquino

Allianz Global Assistance's Richard AquinoThe company's vice president of sales and manager of the agency channel speaks about the growth of annual travel insurance...

AirHelp's Henrik Zillmer

AirHelp's Henrik ZillmerThe CEO of the airline claim remuneration app talks about air travelers' rights when flights are delayed, canceled or...

San Francisco Travel CEO Joe D'Alessandro

San Francisco Travel CEO Joe D'AlessandroAfter reports that a medical association decided not to host its annual convention in San Francisco due to the homeless crisis,...

Air Italy's Ron Glickman

Air Italy's Ron GlickmanThe carrier's sales manager for the U.S. discusses the airline's expansion plans and its recent rebranding.

U.S. Travel Association's Tori Barnes

U.S. Travel Association's Tori BarnesThe association's senior vice president for government relations discusses Trump’s travel ban and her priorities with...

International Inbound Travel Association's Lisa Simon

International Inbound Travel Association's Lisa SimonThe head of the association offers her thoughts on the National Park Service's new fees and requirements.

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