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Truth hurts, but transparency rules
Suppliers should readily share information with retail travel professionals when problems crop up.
Fogo Island travels sixth sense
What do you get when you combine purpose, radical transparency, empathy and business? A $1,500-a-night hotel (sans spa).
The pirate vs. the pragmatist
Problem solvers: One speaker urged us to be pirates. Another founded a recycling enterprise.
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USA Insights
A plug for electric car rentals
Orlando is home to the only electric car rental program in the U.S., and the city is offering new cost-saving and value-added...
Las Vegas is for lovers (really)
The city, not usually thought of as a romantic getaway, offers enough options for Valentine's Day meals, activities and shows...
A taste of Disney Springs
I had an opportunity to sample some of the cuisine at the Walt Disney World complex that boasts an impressive collection of...
Sitka celebrates Alaska's Russian roots
The island town is celebrating the 150th anniversary of Alaska's transfer to the U.S. with special events and programs from...
Venetian and Palazzo offer space to work with
The resorts, along with Zappos, has created a pop-up lounge so hotel and convention guests have more than a wall to take a time...
Taking stock in Stock Island
Developers are putting the finishing touches on two full-service, upscale, waterfront hotels on the tiny island east of Key...
The 'America's Got Talent' pipeline continues
Tape Face, who will start a residency at the Flamingo in February, is the latest performer from the NBC talent-competition...
Orlando will be a sports fan's dream in 2017
A number of marquee events will be coming to the city, which will also take the wraps off a 25,000-seat soccer stadium and...
Food scene bolsters Juneau's year-round charms
While many visitors come to Juneau in the summer to whale-watch, hike, kayak and sport fish, the city's emerging food scene is...
At the Wynn, hotel rooms are getting smart
The resort plans to install the voice-controlled Amazon Echo in all 4,748 rooms and suites by the summer, enabling guests to...
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