Travel Weekly's CruiseWorld 2011, Home Based Agent Show
The participants of the panel "Top Suppliers Share Best Practices of Engaged Agents:" moderator Vicky Garcia, Cruise Planners/American Express; Mark Kammerer, Holland America Line; Chris Austin, Starwood; Frank Marini, Collette Vacations; Michele Saegesser, Viking River Cruises; Joni Rein, Carnival Cruise Lines; Mike Going, Funjet Vacations; and moderator Joanie Ogg