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Truth hurts, but transparency rules
Suppliers should readily share information with retail travel professionals when problems crop up.
Fogo Island travels sixth sense
What do you get when you combine purpose, radical transparency, empathy and business? A $1,500-a-night hotel (sans spa).
The pirate vs. the pragmatist
Problem solvers: One speaker urged us to be pirates. Another founded a recycling enterprise.
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Hawaii Insights
Sailing off the beaten course with AdventureSmith
The 36-passenger Safari Explorer is the transport and home for a tour focused on outdoor adventure and some of the...
Fairmont Orchid's head chef aims for approachability, innovation
Since taking over as executive chef in October, David Viviano has been diligently working on tweaks, enhancements and the...
Agreement brings end to Marriott worker strike in Hawaii
More than 2,700 workers had been on strike since Oct. 8, the state's longest hotel work stoppage since 1970.
Under new owners, Kilauea Lodge set for expansion, improvements
Highway West Vacations plans to add a collection of deluxe cottages that are expected to be built by the end of 2019.
With Lodge at Kukuiula, a deep dive into traditional island sports
The intensive programs give participants a crash course in canoe sailing, surfing, stand-up paddleboarding or outrigger...
In year of setbacks, Hawaii on pace to break visitor record
If the trend of more than 6% growth in visitation continues through the end of the year, the projected total would be over 10...
OLS Hotels and Resorts plots a course for expansion
Two long-time Hawaii hospitality veterans have taken the helm and are planning to grow the company, with a particular focus on...
Resorts re-energize Waikiki's room inventory
During the summer, a handful of properties finished up major projects, including both brand new buildings and expansive...
Island of Hawaii rolls out new tourism pledge
The campaign is geared toward educating and encouraging residents and visitors to be safe, responsible and respectful to each...
Striking Hawaii hotel workers cite high cost of living
Employees of the Marriott-managed properties say wages need to be higher in Hawaii, which has the highest median home cost in...
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