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Truth hurts, but transparency rules
Suppliers should readily share information with retail travel professionals when problems crop up.
Fogo Island travels sixth sense
What do you get when you combine purpose, radical transparency, empathy and business? A $1,500-a-night hotel (sans spa).
The pirate vs. the pragmatist
Problem solvers: One speaker urged us to be pirates. Another founded a recycling enterprise.
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From the Window Seat
Fogo Island travels sixth sense
What do you get when you combine purpose, radical transparency, empathy and business? A $1,500-a-night hotel (sans spa).
The pirate vs. the pragmatist
Problem solvers: One speaker urged us to be pirates. Another founded a recycling enterprise.
Wiped out by wildfires, her clients help her rebuild
When California wildfires destroyed her business, Tammi Leader Fuller's clients raised $70,000 -- and counting -- so it can...
Francis Ford Coppola, hotelier -- Part 2
Thanksgiving weekend in Rockford, Ill.: I eat a bit of crow after I down the turkey.
If it's Saturday, this must be Ulaanbaatar
If you have just 28 hours to see a country as big as Mongolia, you hit the ground running.
Do OTAs have the 'house advantage?' Or do advisers?
Phocuswright 2018: Would dinosaurs have survived if they'd had access to large data sets?
Exploring and exploiting topophilia
When destination marketing messages gets muddled, return to the basics.
Is Tuscany an adventure destination?
How soft can "adventure" go and still be adventure? A trade association attempts to define a "squishy" word.
Identity politics and travel
Identity politics is roiling the world. Here's how to protect clients from becoming victims.
Breaking out of travel's echo chamber
When titans of industry gathered for the Bloomberg Global Business Forum, where was travel?
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