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Truth hurts, but transparency rules
Suppliers should readily share information with retail travel professionals when problems crop up.
Fogo Island travels sixth sense
What do you get when you combine purpose, radical transparency, empathy and business? A $1,500-a-night hotel (sans spa).
The pirate vs. the pragmatist
Problem solvers: One speaker urged us to be pirates. Another founded a recycling enterprise.
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Cruise Insights
As industries go, cruise shows no sign of decline
Cruise companies show few signs of the deterioration that have afflicted many former American powerhouses.
Confessions of a thrifty cruiser
I really should be grateful to the cruisers that use the amenities that generate onboard revenue. Because without them, I'd be...
The $250 challenge
At Cruise Planners' recent convention, cruise industry sales executives were asked how best to turn $250 into marketing magic....
Why cruise lines took a pass on grass
While some cruise ship features become iconic, others come and go, remaining unique to a particular ship or class. The real...
Pushing the green envelope
Hurtigruten CEO Daniel Skjeldam is betting that the 30% of travelers who prefer a sustainability-focused travel operator will...
Norwegian's sunny outlook bodes well for the industry
As economists fret about the end of the near-record expansion that began in 2009, Norwegian Cruise Line CEO Frank Del Rio says...
Words to cruise by
You're not likely to miss that quote from "Ferris Bueller's Day Off" about life moving fast once you enter Royal...
From RCCL, a measured approach to tech
Royal has been rolling out the Excalibur app -- one ship at a time, one feature at a time -- for a while now.
This year's atypical hurricane season a boon for cruisers
Hurricane Willa could disrupt Southern California itineraries for some time, but so far, this year's hurricane season has...
At CruiseOne/Cruises Inc., decorative branding
The remodeled CruiseOne/Cruises Inc. headquarters in Fort Lauderdale demonstrates the important relationship between cruise...
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